Business Process Re-engineering

Technology is, more often than not, used to hide or obscure fundamental weaknesses in the underlying business process. It would also be difficult to argue against the premise that IT is among the most critical aspects of an organization’s ability to achieve and sustain competitive advantage in this day and age.

IT has also fallen under the spotlight in recent years as it has risen up the scale to become one of the main items of expenditure on many businesses balance sheets. However, a growing number of chief executives and boards of directors are becoming increasingly concerned that they are not achieving the levels of return expected from their IT investments.

Whilst there is no one quick solution to measuring return on investment (ROI) on IT, we can advise you on a range of solutions which will help your organization to measure and achieve an acceptable ROI from your IT investment. We have developed a post-system implementation review process which will provide your organization with an independent appraisal covering IT systems (hardware and software) and management, Security, Management reporting and Training requirements. This review will provide you with a detailed action plan through which systems improvements can be made, IT governance improved, and increased returns gained from the original investment.

In the same vein, our team of specialists has extensive experience in reviewing and improving underlying business processes and procedures to help improve performance and reduce costs. We work with businesses to assess their operating practices and their cost effectiveness and create value by eliminating waste from processes, using technology to enhance productivity and, where appropriate, by making strategic use of outsourcing. We can examine the efficiency and effectiveness of your organization’s processes to help ensure that you deliver the highest quality products and services, in the most productive way, at competitive prices to customers’ satisfaction.

Counterhouse Consultants is a multi-solution consulting firm with a passion for quality, honesty and excellence.

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